Looking to self serve?
Take control of your services. Learn how to self serve for your Shaw Internet, TV, and Billing and Account services.
Billing and Payment
Review and manage your Shaw bill on your own time with My Shaw. | My Shaw Web | My Shaw App |
| Make a payment |  | |
| View your online bill | | |
| Update your payment method | | |
| Understanding your Shaw bill | | |
| View your payment history | | |
| Check your balance | | |
| Enable or disable automatic payments | | |
| Subscribe to e-Bill | | |
| Make a Payment Arrangement | | |
Don't see what you're looking for? You might not be able to do it yourself. Check our Billing FAQ for more answers, or message us.
Account Management
Learn how to best manage your own account, on your terms. Manage passwords, link accounts, and manage your notifications. | My Shaw Web | My Shaw App |
| Create a Shaw ID | | |
| Shaw ID Password reset | | |
| Shaw ID Login reset | | |
| Link or unlink a second account from your My Shaw | | |
| Add or Remove a secondary Shaw ID | | |
| View order history and shipment tracking | | |
| Update contact information | | |
| Manage Outage Notifications |  | |
| Get an Equipment Return Label | |
You'll still need our help with most account management that would impact your billing - if you need to move for example - we're here for you.
Internet Service Management
Find the best ways to engage with your Internet settings. Test your speed or configure your WiFi all by yourself. | My Shaw Web | My Shaw App | Ignite HomeConnect App |
| Find or change your WiFi password | | ||
| Test your Internet speed | | ||
| View Plan | | | |
| Rogers WiFi Hotspots remove device | | | |
| Rogers WiFi Hotspots add device | | | |
| View Internet data usage | | | |
| Find a Rogers WiFi Hotspot | | ||
| Restart My Modem | | | |
| Hotspot | | | |
Looking to change your plan? Learn how to upgrade or modify your package with us.
TV Service Management
Your content, your way. Find what's currently on free preview, and add new channels into your TV plan. | My Shaw Web | My Shaw App | Ignite TV App |
| View My Channels and Free Previews | | | |
| Add Channels through Ignite TV | | ||
| Ignite TV device parental control reset | | | |
| View Plan | | | |
| Add channels through My Shaw | | | |
| Swap Ignite TV Flex Channels | | | |
| Refresh My Channel Listing | | |